Starbucks Employee Exposes Incredibly Messy Cold Brew Issue In Viral TikTok

Starbucks cold brew is pretty much a staple by this point. It seems the menu item only just came to stores beginning in 2015, per Starbucks Stories, and it's not to be confused with iced coffee, which is altogether a different drink. Starbucks cold brew coffee is made with a special process, as their site denotes, in which "baristas combine cool water with coarse ground coffee and steep for 20 hours." The length of time the grounds sit in the cool water makes up for the lack of heat and produces a smooth drink that's less bitter.

Starbucks also offers various options in this realm like Honey Almondmilk Cold Brew, Starbucks Reserve Cold Brew, Vanilla Sweet Cream Cold Brew, and even their recently back-on-the-menu seasonal item Irish Cream Cold Brew. And all that is not even scratching the surface of their secret menu. And while it might seem that their system of plastic containers to hold the large vats of the brewed drink should be airtight and totally safe due to the lack of heat that the cold process brings to these delicious sips, one Starbucks employee found a big problem with the tubs that they shared in a now viral TikTok video.

Chanelle Montgomery, aka @chanellem_, works at Starbucks and recently posted a video on TikTok of a slight issue they found with the company's plastic storage system for the large quantities of the pre-brewed drink. As she showed in the post, the containers were seen leaking from several places, before a co-worker steps into the frame to try to solve the mystery and clean up the mess.

According to the Daily Dot, if you look at the comments, many other Starbucks employees chimed in and confirmed that they too had issues storing their cold brew due to what seems to be an issue with the storage containers — they are apparently "fairly new versions of a model that already worked perfectly fine," said one person. Sounds like it might be time for to Starbucks to get the old storage containers back so their employees don't have to deal with the mess. Who's starting the petition?