Reddit Is Confused By This Delivery App's Tip Limit

Delivery apps have been a definite boon for customers during the pandemic. Whether they're looking for a quick meal or need to satisfy a food craving, they're bound to find something they like. Whether it's Uber Eats or Postmates, customers really have plenty of reliable options to choose from. The best part about delivery apps is how convenient they are to order from. They allow customers to enjoy a range of cuisines from the comfort of their homes. There is minimal effort involved and foodies get to experiment with their favorite dishes from the best eateries in the industry as well as discovering new types of food and local restaurants they may not have known about otherwise. 

However, not every ordering experience is straightforward or easy to figure out, and sometimes the delivery drivers get the short end of the stick. A Redditor recently cited an example of their experience using a popular food delivery app. Basically, they were surprised by how little they could actually do for their food delivery driver. 

A consumer wrote on Reddit about their tricky food delivery experience, which they said happened on the Chipotle app. What irked them the most was the fact that they could not leave a generous tip for their delivery driver. When the Redditor tried to leave behind a larger-than-usual tip, they received a warning message. It read, "That is mighty generous of you, but tips can't be more than 50% of your food's total."

One commenter had an interesting explanation to offer. "Maybe it [the app] prevents [customers from] accidentally [adding] the wrong amount but in that case it should ask you, 'are you sure?' Instead of not letting you. Kinda messed up." They make a fair point there. Other commenters theorized the tip limit may be in place to prevent money laundering or fraud.

Another Reddit user wrote that it's best to let customers confirm whether they're sure about their orders in a way that still gives them the option to tip over 50%, especially on smaller orders. "The best solution to this I've seen is to make the user type out some kind of confirmation related to what they're doing," they wrote. Food for thought, huh?