The Fries Order Chick-Fil-A Employees Wish You Wouldn't Make
Chick-fil-A employees aim to please. So much so, it's company policy to say "my pleasure" to customers instead of "you're welcome," according to the unofficial Chick-fil-A podcast called – that's right - My Pleasure. But certain customer requests have been known to put a strain on that good-natured grin employees are expected to have on their faces during customer interactions. You want waffle fries with that? "My pleasure!" Wait, did you say, "No salt?" Why yes, it would also please us to disrupt the deep fryer station just for you. That's how special you are.
Chick-fil-A employees often confess their workplace frustrations anonymously on Reddit. User "badboyswang" admitted in a March 14 Reddit post they hated people who ordered their fries unsalted. They even took the extreme measure of hitting the caps-lock key: "JUST ORDER REGULAR FRIES I HATE HAVING TO MAKE A NEW BATCH JUST FOR YOU HIGH CHOLESTEROL PEOPLE. But my pleasure."
Those health-conscious types did come to their own defense in the comments. One claimed too much sodium gave them debilitating migraines. Another said her husband has congestive heart failure but loves Chick-fil-A, and no-salt fries are a compromise. No doubt the kind souls who choose to work at Chick-fil-A sympathize with these unfortunate people. There's another group of no-salt-ordering people that can be more annoying, however. As discussed in the same Reddit post, some customers order fries with no salt as a hack that guarantees they get them fresh and hot.
Some Chick-fil-A employees say they cheat when they get an order for unsalted fries
Even Chick-fil-A employees admit to the occasional cheat, which must feel especially transgressive at a company whose stated purpose is to "glorify God" and "have a positive influence" on everyone (via Chick-fil-A's website). The same small act of deception was mentioned on the Reddit thread initiated by badboyswang and on a separate Reddit post, started by a customer who asked, how annoying is it that they order no-salt fries every day (except Sundays, of course)? When a customer asks for unsalted fries, more than one employee, allegedly, is known to drop already-cooked fries back into the fryer, just to heat them back up.
Other employees bristled at this act of Chick-fil-A heresy. "I don't think we're allowed to do that," Reddit user NyanWare worried. A former Chick-fil-A employee who confessed to this cheat came back with, "Trust me, you'll eventually get good enough to have your own rules." Now that doesn't sound like the Chick-fil-A spirit.
We should mention that many Chick-fil-A workers stepped up to both Reddit posts to assure people that unsalted waffle fries are no problem whatsoever. After patiently explaining the behind-the-scenes work that goes into no-salt fries – and reminding customers they will need to wait an extra two to four minutes for their order, Redditor Sir_AwesomeFoeYT said they'd be happy to answer more customer questions, adding, "It was my pleasure to meet you and serve you. And don't forget, We already prayed for you."