Chick-Fil-A Employees Reveal The Reason Their Drive-Thrus Are So Fast
Chick-fil-A is one of the most popular fast food brands that has managed to capture the imagination of its customers over the course of years. According to the brand's official website, the brand was the brainchild of its founder S.Truett Cathy who started it in 1946 with his brother Ben. They had humble beginnings and first worked on a local diner in Atlanta called The Dwarf Grill which was later called The Dwarf House. The duo gradually achieved success and in 1967, they opened the first official Chick-fil-A outlet in Atlanta, expanding as its popularity increased.
These days, the brand claims to be one of the biggest quick-service chicken restaurant brands across America and is particularly known for the signature Chick-fil-A chicken sandwich. In case you've ever asked yourself how the brand manages to keep its drive-thrus so quick and efficient whenever you stop by for a fast meal, there is a legitimate explanation available. Here's what you need to know.
Chick-fil-A's speed has to do with multiple factors
A curious Reddit user asked others to chime in and explain how Chick-fil-A manages to speed up its drive-through service, especially when compared to its peers. Some of the answers were pretty insightful. The top-rated comment read, "Lots of time, thought, and money has gone into all of the various systems, methods, and tools we use to make food and get it to customers. That, combined with very detailed training guidelines and very specific standards for consistency gives us the ability to get food out at an incredible speed," it read.
The commentator added that operators, as well as directors, are quite motivated to meet their goals and keep customers happy. Another person pointed out that they're also very well-staffed which helps them keep the work flow consistent without experiencing major hiccups or delays. The Chick-fil-A brand also keeps its menu relatively simple, which makes it far easier to quickly prepare meals for hungry customers. Food for thought, huh?